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WHO ARE WE?
Alanya's Leading Online Tour Company 'touralanya.com' is a part of Fresh Tourism Travel Agency.Fresh Tourism Travel Agency is a Group A Travel Agency authorised by the Turkish Ministry of Tourism under operation licence number 10191 and a member of TURSAB
(Association of Turkish Travel Agencies).Head office is located in Alanya where is one of the most attractive cities of the Turkish Riviera, visited annually by thousands of tourists from all over the world.
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WHAT DO WE DO?
We offer daily trips, excursions, sightseeing tours, activities, private tours and package tours in Alanya, Side, Antalya Region.Our team is professionals with years of experience in tourism.We are a tour operator but also work with other well-known transport and local companies from the region. Our offer is addressed both to individual tourists and organized groups. Tours are guided in English, German, Russian, Arabic, and Polish. We organize trips from all holiday villages and all areas of Alanya, Side, Antalya.Besides to trips according to the program, with pleasure, we also may plan your trip on request.
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PAYMENT
As one of the first in the region, we offer bookings online, including the possibility of prepayment on a bank account.however; you don't need to pay any money online, You can pay on the trip to the guide. Our guests can still from the country complex plan their holidays. Offering tours at reasonable prices we do best to provide you a great time and unforgettable experiences. Before booking a trip we give you any information - let none of your questions be unanswered! We encourage you to carefully read the content of our website, and contact in English and in German via WhatsApp, Viber, e-mail, telephone or SMS. We are also for you at our office, where we always host you according to Turkish tradition!
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OUR LICENSES
We have the license of Turkish Ministry of Tourism and Culture.Our License number is 10191.Participants in our tours are always insured by the organizers of the trip. Separate insurance has all of you who came to Turkey with tour agency from abroad - such a policy is valid for your entire stay in Turkey. The exact rules and any exceptions are described in the GIC - general insurance conditions that are listed in your travel documents.
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PRICING
Comparing the prices to travel agencies from abroad our advantage is the absence of additional agents and partners, so we can afford better flexibility and lower cost. But ...! We also care about quality and your satisfaction, that is why we do not lower the prices to the point of absurd minimum!
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MISSION
Our institutional mission is to contribute to the tourism and economy, to continuously offer high quality service to our partner tour operators and guests, and to achieve the best by uniting with our employees in an atmosphere of respect and security, operating within the law and with the consciousness of our responsibilities toward the customers and employees.
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ETHICS
Our customer is our benefactor.We carry the heavy responsibilities of our sector within business ethics and with the help of our principles of honesty and fairness. All persons and institutions we offer our services are our guests and their demands are our priority. Our strategy is to offer the highest quality service in return for the money our customers have paid.